Transform your mission into action: Inclusive program design that elevates your entire team

Designing and managing multi-stakeholder programs can be complex and resource-intensive. Without proper planning and staff engagement, organizations often struggle to implement effective processes.

Drawing on my 20+ years of experience across philanthropy, local government, and the nonprofit sector, I help city agencies, nonprofits, and foundations overcome these challenges. My expertise in program design, stakeholder engagement, project management, and capacity building enables organizations to understand stakeholder motivations, build consensus, and develop actionable plans. Through participatory processes, enhanced project management, and team coaching, I foster sustainable success.

The outcome? Clients gain ownership of their programs, feel organized to face future challenges, and are empowered to progress independently.

Program Design

You may be thinking through program changes or a new program launch. Maybe you are seeking new funding, facing an emerging need,  serving a new population or want to increase impact.

I can help you develop or improve your program model.


    • Assessing need

    • Analyzing implementation risks

    • Developing goals and objectives

    • Defining and measuring success

    • Defining populations served

    • Defining activities

    • Engaging stakeholders

    • Defining team member roles and responsibilities

    • Confirming and communicating management structures and routines

    • Project managing initial implementation and hand off to permanent staff

Performance Management

You want to be able to assess how your efforts lead to outcomes and measure your results. 

    • Defining or refining a theory of change

    • Supporting you to set measurable goals

    • Creating or improving your logic model

    • Developing and implementing performance metrics

    • Establishing routines for data collection and reporting

Stakeholder Engagement & Management

You're managing a complex initiative that require bringing together diverse stakeholders with different priorities and perspectives. Success depends on meaningful participation and buy-in from key organizational players to achieve collective impact.

    • Stakeholder mapping and analysis

    • Designing collaborative decision-making processes

    • Facilitating multi-stakeholder initiatives

    • Building consensus around shared goals

    • Establishing effective communication protocols

    • Training staff in stakeholder management techniques

Business Process Improvement

You want to make your programs and services more efficient, effective or impactful but aren't sure where to start or lack the bandwidth. Or perhaps your team struggles with internal communication, collaboration or knowledge management, and your systems aren't optimized for efficiency and ease of use.

    • Assessing current state and providing insights and recommendations

    • Defining or refining roles and responsibilities

    • Establishing or refining meeting structures and routines

    • Establishing or improving systems for organization of content

    • Establishing or improving regular processes or procedures

Partnership Design

You want to partner because you know it will make your organization more effective and efficient, adding value for your constituents. Maybe you aren't sure how to integrate partnerships with your organization's overall service delivery and ensure their sustainability.

    • Scoping and vetting partnerships

    • Designing partnership terms and management processes

    • Building referral systems

    • Integrating your services into the service delivery of another partner or vice versa

Advisory Services

You are trying to determine your priorities or make an important decision and need sectoral or subject matter expertise.

I can help by leveraging my expertise in the following areas to improve your programs and services.

    • Lending

    • Technical Assistance

    • Outreach/Engagement

    • Financial Counseling

    • Free Tax Prep

    • Income Supports

    • Financial Education

    • Children’s Savings Accounts

    • City Government - Data Informed Decision making

    • Philanthropy - Defining a Strategy for your investments

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